Help Center

Models are acquired exclusively as music artists, athletes and employees that we currently work with. Also people with a good following, If interested send photos to the contact email and we will try our best to get back to you.

Orders are packed and shipped Monday-Friday only. Most orders are processed and shipped within 3-10 business days, however, during periods of high demand such as sales and collection releases please allow up to 10-12 business days for your package to be processed and shipped. For International shipping please allow 7-21 business days. Orders placed on the weekend and holidays are processed on the next business day.

We do not resell or distribute your addresses, phone number, email address or any other personal information to anyone. Your phone number and email address will only be used if we, or the courier delivering your package, need to contact you with a question about your order.

Please be sure your code is entered correctly and applied before submitting your order. Promotional codes do expire, please look at the terms and conditions of the discount code to make sure the offer is still valid.

If you’re paying with Visa, Mastercard or Discover, you must provide the credit card verification number in order to place your order. This is the three-digit number located on the far right side of the signature line, on the back of your card. If you cannot read this number on your card, please contact your issuing bank or financial institution. We cannot accept orders without this number.

Your card might be declined for various reasons. Please check to make sure that the name and address entered in the “Billing Information” field are entered exactly as this information appears on the statements you receive from the issuing bank or financial institution. Also, confirm that the credit card number, expiration date and card verification number are correct. If this doesn’t work, please contact your issuing bank or financial institution to verify your information, and make sure there are no holds placed on your account. 

We cannot change the shipping address for orders that have already gone out, and the US Postal Service is not able to change delivery addresses once an order has been shipped.

We work hard to prevent this from happening. Occasionally, however, orders will slip through that contain out-of-stock items. In these instances, we reserve the right to cancel either the out-of-stock item(s) or your entire order; we will, of course, also issue a refund to your credit card for any items we cannot ship. We will also contact you to let you know that we have modified your order.

We process orders very quickly in order to ensure the fastest delivery possible. Because of this, we usually cannot change or cancel your order once it has been submitted. Please be sure to check all information very carefully before placing your order. If you discover a mistake, please email 20support@rowdygentleman.com" style="color: rgb(0, 0, 0); font-family: Roboto, Helvetica, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);">support: flyfamiliaclothing@gmail.com to let us know ASAP.